Syntegra - Platform Agen AI

1. Introduction

PT Syntegra Teknologi Indonesia ("Syntegra", "we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use the Syntegra platform. We comply with Indonesia's Personal Data Protection Law (UU No. 27 Tahun 2022 / UU PDP).

2. Data We Collect

We collect the following categories of data:

Category	Examples	Purpose
Account Data	Name, email, company name, job title	Account creation and authentication
Website Data	URLs, SEO scores, audit results, keywords	Providing SEO/GEO analysis services
Usage Data	Pages visited, features used, timestamps	Service improvement and analytics
Communication Data	Support emails, feedback submissions	Customer support
Technical Data	IP address, browser type, device info	Security and fraud prevention

3. How We Use Your Data

To provide, maintain, and improve the Syntegra platform
To process your registration and manage your account
To generate SEO audits, GEO analyses, and reports for your websites
To send transactional emails (registration confirmation, approval, weekly reports)
To detect and prevent fraud, abuse, and security incidents
To comply with legal obligations under Indonesian law

4. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers (cloud hosting, email delivery, AI model providers) solely to operate the Service, under strict data processing agreements. We may disclose data if required by Indonesian law or court order.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

6. Your Rights (UU PDP)

Under Indonesia's UU PDP, you have the following rights regarding your personal data:

Right to Access: Request a copy of your personal data we hold
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restriction: Request we limit processing of your data
Right to Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests

To exercise these rights, contact us at [email protected].

7. Cookies

We use session cookies for authentication purposes only. We do not use third-party tracking cookies or advertising cookies. You can disable cookies in your browser settings, but this may affect your ability to use the Service.

8. Security

We implement industry-standard security measures including encryption in transit (HTTPS/TLS), encrypted storage of sensitive credentials, and access controls. However, no method of transmission over the internet is 100% secure.

9. Contact

Data Controller: PT Syntegra Teknologi Indonesia
Email: [email protected]
For UU PDP complaints, you may also contact the Komisi Informasi or relevant Indonesian data protection authority.

Kebijakan Privasi

Terakhir diperbarui: Maret 2026

1. Pendahuluan

PT Syntegra Teknologi Indonesia berkomitmen untuk melindungi data pribadi Anda sesuai dengan Undang-Undang Nomor 27 Tahun 2022 tentang Perlindungan Data Pribadi (UU PDP). Kebijakan Privasi ini menjelaskan bagaimana kami mengumpulkan, menggunakan, menyimpan, dan melindungi informasi Anda.

2. Data yang Kami Kumpulkan

Kami mengumpulkan data akun (nama, email, nama perusahaan), data website (URL, skor SEO, hasil audit), data penggunaan (halaman yang dikunjungi, fitur yang digunakan), dan data teknis (alamat IP, jenis browser) untuk keperluan penyediaan layanan.

3. Hak Anda (UU PDP)

Sesuai UU PDP, Anda berhak untuk mengakses, memperbaiki, menghapus, dan memindahkan data pribadi Anda. Untuk menggunakan hak-hak ini, hubungi kami di [email protected].

4. Kontak

Pengendali Data: PT Syntegra Teknologi Indonesia
Email: [email protected]